Saturday 9:00am - 5:00pm. If you do need support, please call us on 0800 056 9273 and we will help you find the best solution for you. Coronavirus We hope you and your friends and family are staying safe. For the most recent round of lockdown measures in England, garages remain open as 'essential' services and MOT tests are still available. This offer is not available for repeat prescriptions, and it may be withdrawn at any time. What if I contract coronavirus while overseas? There’s no excess or extra fee to pay, and of course, you don’t have to step a foot outside. Any other claims relating to coronavirus (COVID-19) are not covered. If you think any changes might not be temporary beyond the end of the year, please let us know. If you need to use your Saga Home Emergency cover, the engineers follow government and Public Health England guidelines to keep both you and themselves as safe as possible. We round-up your coronaavirus travel refund rights . Your quotes, insurance policies, and holiday bookings. Renew online – If your car or home insurance policy is due for renewal and you want to continue your cover as usual, you can renew your insurance online. Monday - Friday 8:30am - 5:30pm. The Foreign, Commonwealth and Development Office is currently advising against all but essential international travel for British nationals, although travel to some countries and territories is exempted. If you’re now doing your office-based job at home because of the latest advice, you don’t need to tell us, and your cover will still be valid. As as part of your cover you can use the 24-hour Saga GP Service, which provides phone or video-link appointments with a UK-registered GP – without you having to pay anything extra or submit a claim. You may be able to do things and get the answers you need quickly and easily online. Here are some of the most commonly-asked questions around how global travel restrictions for the foreseeable future will affect both new and existing travel insurance policies: Yes, you can buy a new single-trip or annual multi-trip travel insurance policy from Saga. However, it won't cover COVID-19-related claims, and you're required to have the government exemption to travel overseas. We understand that this may not possible at the moment because of restrictions in your area or if you are self-isolating. This week, over-50s insurance and holidays specialist Saga announced that treatment abroad for Covid-19 and repatriation to the UK will now be included as standard as part of Saga travel insurance policies for all trips as of 1 June.. If you're experiencing financial difficulty as a result of COVID-19 we have some options we can explore that may help you during this difficult time, such as: If you do need support, please call us on 0800 302 9735 and we will help you find the best solution for you. Simply call the Saga Claims Personal Advisory Team, and they will guide you through the process. If you contract COVID-19 whilst on a trip in the UK, for which you have taken out a Saga Travel Insurance policy, the policy will provide cover for cancellation and abandonment as well as emergency medical and associated costs not covered by the National Health Service. If you're a Saga Travel Insurance policyholder and you need to make changes to your policy, you can contact us on 0800 056 9200 or 01843 343 203. Earlier on in the year the Department of Transport extended any MOTs due between 30 March and 31 July 2020 by 6 months, as long as vehicles were kept in a roadworthy condition. If you buy Post Office Travel Insurance now it will cover travel within the policy period to any destination official advice states is safe to visit. The UK travel advice changes regularly so it’s important to check local restrictions before you book, and again before you travel. Earlier on in the year the Department of Transport extended any MOTs due between 30 March and 31 July 2020 by 6 months, as long as vehicles were kept in a roadworthy condition. Long-awaited Christmas plans have sadly been disrupted throughout the UK, with some areas jumping from Tier 2 to the newly created Tier 4, and those still allowed to ‘bubble’ have had their options reduced. For existing Annual trip customers, this also applies if you have a trip due to start on or after 1st August 2020. For more details visit, If you’re now doing your office-based job at home because of the latest advice, you don’t need to tell us, and your cover will still be valid. 1. We’ll also cover repatriation to get you home, if deemed medically necessary. What happens if I travel against FCDO advice? Coronavirus (COVID-19) Please note, from 6pm on 13th March 2020, any new Saga Travel Insurance policies will not provide cover for any claim caused by or relating to Coronavirus Disease (COVID-19). The free private prescriptions can be delivered to your home, or other domestic address of your choice, and must be for new conditions only. Defaqto 5 Star rated travel insurance for over 70s. For the most recent round of lockdown measures in England, garages remain open as 'essential' services and MOT tests are still available. If there are changes to your details or you want to get a different level of cover, … Some travel insurers are starting to sell international travel insurance to Australians, such as Cover-More and Fast Cover. For new policies starting on or after 14 September or existing policies with a renewal date of 14 September 2020 or after, your travel insurance will not cover you for cancellation due to travel restrictions imposed by the FCDO relating to any coronavirus (including COVID … Saga Holidays are for anyone aged over 50. It’s possible to purchase Saga Travel Insurance up to a year in advance, so as long as your return date is within 12 months, you’ll be able to get a quote online. The Government has issued some guidelines on when you must not take your car for an MOT, which includes if you or someone in your household has coronavirus or if you are self-isolating. Many travel insurance policies offer good medical coverage, but not all cover COVID-related problems. If you've already purchased a Saga Travel Insurance policy and would like to check what cover you have in place regarding coronavirus, please visit our coronavirus update page or check your Policy Book. For us at Saga Holidays, this has meant that we have not been able to take our guests on holiday since March. If the GP needs to prescribe medication, they can get it dispensed and sent to your home (private prescription costs apply). It’s important to note, that Saga Travel Insurance is not able to cover any other claims that relate to coronavirus. Before you go. If you have any concerns about your policy or cover during this time, or in the future, please call the Saga Health Insurance customer service team on 0800 056 9273. Documents that we usually send out by post may get delayed or even postponed, depending on staffing levels at print and dispatch service centers. We have increased the amount by £100, so Saga HealthPlan Super customers can claim £250, and all other policyholders will receive £200, for each night up to 20 nights. Saga today announces changes to its health insurance policies, as part of its pledge to protect health insurance customers during the Covid-19 outbreak. The government announcement on 19 December came as a shock for most of us. Travel insurance is available – all providers on MoneySuperMarket’s panel offer emergency medical treatment and repatriation as a result of coronavirus as a minimum. If you only have cover for social, domestic and pleasure use or you are a named driver, you are usually not covered for commuting (going to a single place of work). The changes have been designed to provide reassurance, a better level of cover, and ensure fairness for customers during these uncertain times. The Saga GP Service – this offers phone appointments with a GP 24 hours a day, 7 days a week for all policyholders. The insurance includes treatment abroad and repatriation to the UK. By choosing Saga Travel Insurance, you'll get quality cover with comprehensive benefits so that you can enjoy your holiday with peace of mind. For stays longer than a couple of months, we recommend you turn off your water supply too. A number of travel insurance providers have stopped selling new policies altogether and many others have put restrictions in place regarding claims relating to coronavirus. If you have an email address, please let us know and we can email you to keep in touch about key updates. Here’s what you need to know about how to find travel insurance providers that offer coronavirus-related coverage, as well as what is and isn’t covered. You can now speak to a team of leading specialists and practitioners by phone or video from the safety of your home. It depends on the date of your policy. You may be able to do things and get the answers you need quickly and easily online. Not set up an account? Travel insurance included. For information on our additional cancellation rights, please refer to section 11 of our booking conditions. If you’re worried or concerned about covering the cost of your insurance due to the current situation, please give us a call and we will help by reassessing your risk profile, the cover level and payment type you've selected or reviewing the option of a payment deferral. Unfortunately, we are unable to provide a time frame due to the continuation of the pandemic, but we will communicate any developments to our customers on an ongoing basis. As a result, we will continue to provide the extra services and benefits introduced earlier this year in response to the COVID-19 pandemic: This benefit is usually paid for each night spent in an NHS hospital when eligible treatment was not performed privately. The Foreign, Commonwealth & Development Office is the best place to go for the latest advice about travel. If your vehicle breaks down, assistance is still available 24/7. If you are a key worker and you now have to travel to more than one place of work because of the COVID-19 outbreak, you are automatically covered for business use driving to multiple workplaces without the need to inform us. Please see the Policy Books for full details. You can also view any important documents we might have sent you online by logging into your MySaga account. The Working Body Service has a team of physiotherapists who can advise about muscle, joint and bone pain (not available with Saga HealthPlan Support). It is important that the scenarios set out below are read alongside the full terms and conditions contained in your policy booklet. Saga has made it plain that new policies will not cover Covid-19 or any mutation Travel insurance of any kind is currently not being offered by Aviva European Health Insurance Card … Your work at home needs to be of a clerical nature, with business equipment worth less than £5,000 and have no other staff or business visitors. Elsewhere, your travel insurance will cover the cost of emergency medical treatment. Please see the Policy Books for full details. If you’re self-isolating with suspected symptoms of coronavirus or you’re considered to be in a vulnerable group, please tell the call handler. Or perhaps you’re just waiting a little longer to book your dream trip or relaxing getaway. In addition, if you’ve become an NHS Volunteer Responder, your car will be covered for Community Response, Patient Transport and NHS Transport volunteering. … If someone is now staying with you for a similar reason related to the pandemic, then you don’t need to tell us about this, and your cover will continue as normal. You’ll also be covered for unforeseen events before you jet off. This advice can change with little or no notice. Before you leave, make sure your home is secure and, if you have one, activate your security alarm. Saga is an audio-based app that enables users to record their life stories. We are continuing to monitor the impact of COVID-19, now and in the months to come, and we will act to appropriately reimburse customers who have seen their treatment delayed or had services affected by the crisis. The Foreign, Commonwealth & Development Office is the best place to go for the. * 59% of customers who purchased a new Saga Travel Insurance policy online between 1 June and 30 November 2020 received a discount between 15% - 30%. Importantly, there is no excess or charge to pay for using the service. account you can look at your renewal notifications, past quotes, current policy documents and more. Visit the Government website to see the most up-to-date travel advice. Saga, which specialises in holidays and cruises, as well as over 50’s travel insurance, has announced a new COVID-19 specific package of travel insurance policy for all trips from June 1 2020. Within the EU, your European Health Insurance Card (EHIC) will entitle you to treatment on the same terms as a local until the end of 2020 when the Brexit transition period comes to an end. Your work at home needs to be of a clerical nature, with business equipment worth less than £5,000 and have no other staff or business visitors. Your travel insurance can only cover you for specific scenarios for the coronavirus pandemic. If you're a Saga Travel Insurance policyholder and you need to make changes to your policy, you can contact us on 0800 056 9200 or 01843 343 203. For all new policies purchased on or after 12th August 2020, we have added in cover if your trip is disrupted due to Coronavirus (COVID-19). Get a quote online today. This is in addition to emergency medical cover should you fall ill with coronavirus while on holiday. If you have purchased the optional Saga Holidays Travel Insurance after 00:01am on Friday 3rd April, 2020, the following applies: But with all these recent abrupt and frequent changes, we want to assure you that Saga Insurance is still able to support and help you, as and when you need us. If that’s not the case for you, please give us a call on. COVID-19 Travel Medical Insurance for Travel to U.S.A and Travel Outside U.S.A Whether you are traveling to the U.S.A or you are traveling outside the U.S.A., you can be covered if you get sick from coronavirus as long as you are infected after the effective date of the policy. If you contract COVID-19 whilst on a trip in the UK, for which you have taken out a Saga Travel Insurance policy, the policy will provide cover for cancellation and abandonment as well as emergency medical and associated costs not covered by the National Health Service. We are committed to providing the best service possible to our customers. Both Saga's single trip and annual multi-trip policies include emergency medical cover and repatriation if you fall ill with coronavirus while on your trip, cancellation if you receive a positive test result for COVID-19 within 14 days of your trip's departure date and abandonment if you test positive while you're away and need to cut your trip short. The company said that it has added the cover to help customers feel more comfortable travelling once the government advice changes to say that it is safe to do so. Since March, all our phone teams have been successfully working from home along with over 3,000 of our other Saga colleagues so, if you want or need to call us about any aspect of your insurance, go right ahead. ** Close Relative: Mother, father, sister, brother, wife, husband, civil partner, daughter, son, grandparent, grandchild, parent-in-law, son-in-law, daughter-in-law, sister-in-law, brother-in-law, step parent, step child, step sister, step brother, foster child, legal guardian, common law partner (defined as living together at the same address and including same sex relationships) or fiancé/fiancée. It has and continues to be a challenge to predict when we will be able to safely operate our ships and as each month has passed, I have endeavoured to keep our guests updated regularly. To accommodate your changing travel needs and put your Safety Above All, we offer no-charge COVID-19 travel insurance coverage travel to and from the US, Europe, the UK, Mexico and the Caribbean until August 31, 2021. Optional travel insurance is included on all overseas holidays. Up to £1,500 cover for end supplier failure, for example to cover replacement flights if your scheduled airline goes into administration. You’ll find the contact numbers for these services in your, Pet insurance, Boat insurance, Motorhome insurance & Caravan insurance, www.gov.uk/guidance/coronavirus-covid-19-advice-for-people-with-animals, Up to 30% off Airport Parking with Holiday Extras, View Insurance quotes and policies in MySaga, Reassessing your risk profile which may result in a premium reduction, Reassessing your demands and needs to ensure your product is still suitable. Hopefully these restrictions and the vaccine programme will bring us a gradual return to normal and a brighter 2021. And, they’ll do their best to get you going – they currently fix 9 out 10 vehicles at the roadside. However, if you now need to commute by car to work as a direct result of COVID-19, you are now covered, and you don’t have to let us know. If you don’t have one already, you can set up an account here. "Most travel insurance plans don't offer coverage for pandemics like the coronavirus," says Cory Sobczyk, a vice president for business development at Arch RoamRight, a travel insurance … Stronger Minds has trained counsellors you can talk to who offer help and treatment for anxiety, stress or other mental health concerns (not available with Saga HealthPlan Support). Your cover will still be valid, provided the service is completed when it's reasonable and safe to do so. Although some tourist destinations are welcoming British tourists back with open arms, some countries are not accepting travellers from the UK, others are imposing quarantines, and some have mandatory coronavirus testing on arrival. We’re working hard so you can travel with us again soon. We also offer emergency medical and repatriation cover if you contract COVID-19 while on your trip. It is safe and your personal information and payment details are secure. You can update your contact details here. SAGA introduces Covid-19 cover for travel insurance, holiday and cruise customers. ... Best Travel Insurance Companies. When COVID-19 hit the travel industry on Friday 13 March, we could never have foreseen what the impact would be for cruising throughout the rest of this year. Coverage now includes travel to, from and through the US and US territories for all purchases on or after September 18, 2020. As a Saga Health Insurance customer, you have many services you can use from home without having to make a claim: You’ll find the contact numbers for these services in your Policy Book. Saga’s range of insurance products is designed specifically for our customers and is unique to us. Saga Travel Insurance is underwritten by Great Lakes Insurance SE, UK Branch, which meets our high standards of quality and service. If you have an annual boiler service due under your cover, but feel uncomfortable having this done at the moment, you can re-book it for a later date. For more information about the coronavirus cover and to see what is and isn't covered, see below. Whether you're planning a getaway for this summer or further down the line, by organising your travel insurance now, you’ll already have one important thing ticked off your holiday checklist. To help you understand this cover, we have set out common scenarios that may disrupt your trip with an explanation of what is or is not covered. 0800 068 3410, and we’ll make sure you’re fully covered. They are available and happy to help. Former owner of Saga invests £100m to save company from Covid crisis This article is more than 3 months old Sir Roger de Haan buys up 20% of shares and joins board of over-50s travel … During your trip abroad you fall ill with COVID-19 and you are hospitalised. Monday - Friday 8:30am - 5:30pm. Plus, we now include coronavirus cancellation cover. Travellers can also claim for the remaining value of their holiday if they … The Saga Difference. If you need to use your Saga Home Emergency cover, the engineers follow government and Public Health England guidelines to keep both you and themselves as safe as possible. Our optional included travel insurance for over 50’s is on all overseas holidays and includes up to £5m emergency medical and repatriation cover for coronavirus. If that’s not the case for you, please give us a call on         0800 068 3410, and we’ll make sure you’re fully covered. (A study revealed that 74 per cent of Saga’s customers would not take out travel insurance if it did not include a Covid-19 policy.) The Saga Travel Insurance team is available to help, so please call them on 0800 056 9200 for advice about your cover or any support you may need. Saga Car Insurance already covers use for voluntary work as standard if you’re working unpaid for a UK-registered voluntary or charity organisation. If you need to get in touch with us for any other reason, please visit our contact us page. For more details visit www.gov.uk/getting-an-mot. You might also want to change your marketing preferences so you can keep in the loop with any news about our other products and services. 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